iOS 15.7.1 Release Candidate Breaking Face ID for Some iPhone Users

The iOS 15.7.1 Release Candidate made available earlier this week appears to prevent Face ID from working on at least some iPhones, according to user reports across Reddit and Twitter. Affected devices include iPhone 12 Pro and iPhone 13 Pro models at a minimum, but it is quite possible that other models are impacted too.

Face ID iPhone 13
Affected users who attempt to reset Face ID on their iPhone receive a "Face ID Is Not Available" error, resulting in facial recognition being completely broken. It is unclear what the cause of the issue is or whether Apple is aware of the problem. We have reached out to Apple for comment on the matter and will update this story if we hear back.

Release Candidates usually end up being identical to the final release for iOS updates, but it's possible that Apple could release a new Release Candidate with a fix ahead of iOS 15.7.1's expected release to the public next week.

Some users are not interested in updating to iOS 16, so it is important that Apple addresses this issue in iOS 15.7.1. There are also some devices that are compatible with iOS 15 but not iOS 16, including the iPhone 6s, iPhone‌ 6s Plus, first-generation iPhone SE, seventh-generation iPod touch, ‌iPhone‌ 7, and ‌iPhone‌ 7 Plus.

(Thanks, @AppleSWUpdates!)

Related Forum: iOS 15

Top Rated Comments

sw1tcher Avatar
15 months ago
That's because Touch ID > Face ID

:p
Score: 23 Votes (Like | Disagree)
rjohnstone Avatar
15 months ago
Kwality Kontrol at it's finest. ;)
Score: 23 Votes (Like | Disagree)
contacos Avatar
15 months ago
I had no idea there was even a 15.7.1 beta ?
Score: 23 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
15 months ago

"Release Candidates" ain't what they used to be.
I honestly miss the “Golden Master” era.
Score: 16 Votes (Like | Disagree)
mystery hill Avatar
15 months ago

I don't have Touch ID or Face ID on my iPod Touch, so I guess I don't have any worries.
“iOS 15.7.2 Release Candidate Breaking WiFi for some iPod Touch Users.”
Score: 15 Votes (Like | Disagree)
tonmischa Avatar
15 months ago
"Nudging" customers to iOS 16 by "accidentally" breaking FaceID in iOS 15.
Score: 14 Votes (Like | Disagree)

Popular Stories

iOS 17

iOS 17.2 Will Add These 12 New Features to Your iPhone

Friday December 1, 2023 12:19 pm PST by
iOS 17.2 has been in beta testing for over a month, and it should be released to all users in a few more weeks. The software update includes many new features and changes for iPhones, including the dozen that we have highlighted below. iOS 17.2 is expected to be released to the public in mid-December. To learn about even more features coming in the update, check out our full list. Journal ...
iOS 16 4 Web Push

Apple Confirms Governments Using Push Notifications to Surveil Users

Wednesday December 6, 2023 5:06 am PST by
Unidentified governments are surveilling smartphone users by tracking push notifications that move through Google's and Apple's servers, a US senator warned on Wednesday (via Reuters). In a letter to the Department of Justice, Senator Ron Wyden said foreign officials were demanding the data from the tech giants to track smartphones. The traffic flowing from apps that send push notifications...
airpods pro 2 pink

Apple Releases New AirPods Pro 2 Firmware

Tuesday December 5, 2023 11:28 am PST by
Apple today released new firmware update for both the Lightning and USB-C versions of the AirPods Pro 2. The new firmware is version 6B34, up from the 6B32 firmware introduced in November. Apple does not provide details on what features might be included in the refreshed firmware beyond "bug fixes and other improvements," so it is unclear what's new in the update, but prior software releases ...
Beyond iPhone 13 Better Blue

'All-Screen' iPhone Under-Display Camera Enters Development

Wednesday December 6, 2023 2:03 am PST by
Apple's Korean suppliers have begun developing smartphone under-display cameras (UDC), paving the way for the first iPhone with a true "all-screen" appearance. According to The Elec, LG Innotek has entered the preliminary development of the UDC, which sits under the display and does not result in a visible hole in the panel when the camera is not in use. A UDC differs from a typical front ...
magsafe blue 2

iOS 17.2 Brings Qi2 Support to iPhone 13 and iPhone 14 Models

Tuesday December 5, 2023 11:04 am PST by
The iOS 17.2 update that Apple is set to release to the public in the near future will bring support for the next-generation Qi2 wireless charging standard to the iPhone 13 and iPhone 14 models. Qi2 was mentioned in the release notes for the RC version of the update that came out today. With the addition of support for the new standard, iPhone 13 and iPhone 14 models will work with Qi2...
iphone se 4 modified flag edges

iPhone SE 4 May Reuse Existing iPhone 14 Battery

Wednesday December 6, 2023 1:17 pm PST by
Recently, MacRumors has received details on the battery currently being tested on the upcoming fourth-generation iPhone SE, and the information corroborates previous findings in relation to the device. The iPhone SE 4, known by its device identifier D59, is expected to use the exact same battery found in the base model iPhone 14. Partially assembled prototypes of the next iPhone SE have been ...
airpods pro bulbs

Black Friday Prices Return for AirPods Pro 2 With USB-C, iPad, and More

Tuesday December 5, 2023 7:30 am PST by
Today we're tracking a collection of deals that are matching - or nearly matching - the same all-time low discounts we saw during Black Friday. This includes the AirPods Pro 2 with USB-C, 9th generation iPad, and M1 MacBook Air. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the ...
instagram messenger

Instagram and Facebook Messenger Chats to Disconnect This Month

Tuesday December 5, 2023 1:57 am PST by
Meta has revealed plans to end Instagram users' ability to chat with Facebook accounts later this month, rolling back a feature that it introduced over three years ago. In September 2020, Meta (then Facebook) announced it was merging its Facebook Messenger service with Instagram direct messaging, allowing Instagram users to chat with Facebook users and vice versa using the same platform....